Home Jobs Hotel General Manager Hotel Manager job

Hotel Manager job at Walt Disney World Resort

Lake Buena Vista, FL Walt Disney World Resort

Position: Hotel Manager job

About: Leadership at Disney is unlike any other role in the world. Here, experience and industry expertise are magnified through the creativity of the stories told and the legacy of service excellence inspired by Walt Disney himself. Within the Disney Resorts Collection, Hotel Managers are innovative leaders who inspire Cast to create uniquely Disney experiences for Guests. This position reports to the Regional General Manager of Resort Operations, contributing to the magic of a brand that has shined for over 100 years.

Requirements: Minimum of seven (7) years of progressive leadership experience in the hospitality industry with experience leading multiple operational areas (e.g., Food & Beverage, Front Office/Concierge, Recreation, Conventions, Housekeeping, etc.); willingness, desire, and ability to continuously upskill and gain knowledge and abilities; strategic focus; demonstrated experience in guest relations and complaint resolution; experience monitoring key performance metrics to enhance overall resort performance; capability to develop talent and promote collaboration; proficiency in basic computer functions; availability to work any schedule including evenings, weekends, and holidays

Benefits: Health insurance, Savings benefits, Educational opportunities, Special extras, Employee rewards package