Position: Hotel Front Desk Agent, Caesars Tower (Caesars New Orleans)
About: Caesars New Orleans Casino & Hotel, a renowned destination property in the heart of the city, is seeking dedicated Hotel Front Desk Agents to join the new Hotel Front Office Team at Caesars New Orleans. The brand-new hotel tower, Caesars and Nobu Hotel, is set to open early Fall 2024, offering a unique opportunity to provide exceptional hospitality and create memorable guest experiences in a fun and welcoming environment.
Requirements: Must be at least 21 years of age; High school diploma or equivalent vocational training certificate required; Some college or college degree preferred; Degree in hospitality management preferred; Strong interpersonal skills and outgoing personality; 2+ years experience in a service industry, preferably in the hospitality industry; Must have excellent customer service skills and strong problem-solving skills; Ability to utilize computer software and hardware required; Ability to easily maneuver on a computer keyboard required; Ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing; Knowledge of additional language(s) preferred; Must be guest-service oriented and have excellent hospitality skills; Must be able to type at least 25 wpm; Must be able to pass a simple mathematics test; Must be able to get along well with co-workers and work as a team; Must be flexible to work weekends and holidays; Must present a well-groomed appearance
Benefits: FREE Downtown Team Member Parking, Discounted Monthly Bus Passes, Free Team Member Assistance Program, Team Member Discounted Hotel Room Rates, Fun and Free Team Member Events, Discount Program within Caesars Partner Network, Tuition & Student Loan Debt Repayment Assistance, First Time Homebuyer Program, Child Care Assistance Program, 401k Matching
