Position: Host/Hostess – Madison, WI
About: Spare Time Entertainment is seeking a dedicated and attentive individual to join their team in providing exceptional guest service. The establishment offers a variety of entertainment options and strives to create memorable experiences for all visitors.
Requirements: Be able to answer questions and give basic information on reservations, availability, venue hours, and other venue services; Promote knowledge of the location’s features and upcoming events; Serve guests utilizing Spare Time Entertainment’s Sequence of Service; Coordinate with wait staff about available seating options; Manage reservations, provide accurate wait times, and monitor waiting lists; Greet guests upon their arrival and departure; Escort guests to assigned dining or bar areas; Cater to guests who require extra attention (e.g. children, elderly); Provide menus and announce the server’s name and demonstrate product knowledge from all menus; Be observant of the guests’ needs throughout the dining experience to ensure they receive high-quality service; Observe and assist in preparing unoccupied tables for guests by wiping surface tops, removing debris, and ensuring seats are clean and orderly; Perform related clearing/cleaning duties; pick up empty glasses/bottles, etc; Maintain a clean reception area and keep products organized and restocked as needed; Assist both bartenders & servers as needed.
Benefits: flexible work schedule, employee discount on food and beverages, opportunity for growth
