Position: Host
About: The Restaurant Host plays a vital role in providing exceptional customer service and creating a welcoming atmosphere for guests. In addition to the current responsibilities outlined in the job description, the Restaurant Host will also: Greet and welcome all guests with warmth and hospitality, adhering to company standards, and seating them promptly. Coordinate seating arrangements efficiently, ensuring a balanced workload for wait staff across all sections. Foster and maintain positive relationships with guests, addressing any concerns or special requests promptly and courteously. Manage telephone inquiries and reservations, utilizing proper phone etiquette and maintaining accurate reservation records. Familiarize oneself with the Calabra food and beverage menus to provide recommendations and answer guest inquiries. Ensure cleanliness and organization in the front-of-house environment, including the reception area and dining sections. Assist in coordinating with other departments to enhance the overall guest experience, such as coordinating special requests or events.
Requirements: Availability during midday and evening shifts, including weekends and holidays; Demonstrated commitment to exceeding guest expectations with every interaction; Ability to perform effectively under pressure in a fast-paced environment; Dependable, detail-oriented, and capable of multitasking efficiently; Strong organizational skills with the ability to prioritize tasks effectively; Flexibility to work varied schedules and shifts as required by business needs; Proven ability to collaborate effectively with colleagues across departments to achieve common goals; Execute job duties with a focus on attention to detail, speed, and accuracy; Work seamlessly as part of a cohesive team, contributing positively to the overall guest experience.
Benefits: Equal employment opportunities, Growth opportunities within the company, A diverse and passionate team, Challenging and rewarding work environment
