Position: GUEST SVS/FRONT DESK/SWITCHBRD
About: Methodist Hospitals is seeking a Guest Services Associate at the Front Desk and Switchboard to provide operational excellence in customer service, influence customer satisfaction, and address patient and family needs at the point of service. This role plays a crucial part in creating a memorable patient and family experience through compassionate and caring behaviors.
Requirements: High school diploma/GED equivalent required; Associates Degree preferred; two (2) years’ Professional Level Guest Services experience preferred; ability to enunciate clearly, type with speed and accuracy, work with frequent interruptions, demonstrate good memory, positive attitude, basic computer skills, and knowledge of telephone switchboard operation
Benefits: health insurance, 401(k)