Position: Guest Services Agent
About: Highgate Hotels is a premier real estate investment and hospitality management company with a dominant presence in U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu. The company’s global portfolio exceeds $20B in asset value with over $5B in cumulative revenues, offering expert guidance in all stages of the hospitality property cycle. Highgate is known for developing bespoke hotel brands and utilizing industry-leading proprietary revenue management tools to maximize asset value. With corporate offices in London, New York, Dallas, and Seattle, Highgate is a trusted partner for major ownership groups and hotel brands. The Guest Services Agent position is located at Graduate Princeton in Princeton, NJ, and entails providing attentive, courteous, and efficient service to all guests during check-in, their stay, and at checkout while optimizing room revenue and occupancy.
Requirements: High School diploma or equivalent required; College coursework in a related field helpful; experience in a hotel or related field preferred; computer experience required; customer service experience preferred
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance
