Position: Guest Services Agent
About: Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. Committed to the personal growth and achievement of each individual employee, they provide benefits such as annual increases, paid time off, hotel discount, medical, dental, and life insurance.
Requirements: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management; Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision; Ability to accurately compute and manipulate mathematical calculations; Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to effectively deal with guests, some of whom will require high levels of patience, tact, and diplomacy to defuse anger; Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once; Punctuality and regular and reliable attendance; Interpersonal skills and the ability to work well with co-workers and the public
Benefits: annual increases, paid time off, hotel discount, medical insurance, dental insurance, life insurance
