Position: Guest Service Agent, Part-Time
About: Hotel Hermosa is seeking a Part-Time Guest Service Agent to join their team. The Guest Service Representatives at Hotel Hermosa are dedicated professionals focused on surpassing guest expectations daily through personalized and exceptional service. Core responsibilities include maintaining a friendly demeanor, effective communication with guests and team members, ensuring guest satisfaction during check-in and check-out, handling cash transactions, reservations, and inquiries professionally, operating PBX equipment, and contributing to the overall performance of the hotel.
Requirements: High school diploma or equivalent; excellent communication and interpersonal skills; previous experience in customer service or hospitality preferred
Benefits: health benefits, travel perks, 401k, vacation and sick leave, Team Member Travel Program
