Position: Guest Service Agent – Hilton Norfolk The Main
About: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC are seeking a Front Desk Clerk to join their team. The ideal candidate will be responsible for checking in and checking out guests, responding to inquiries and issues promptly and professionally, and ensuring maximum customer satisfaction while adhering to standard operating procedures in a hotel setting.
Requirements: High School Diploma or equivalent required; 1-2 years experience in a Hotel or other customer relations position; typing speed of a minimum of 35wpm; IBM data entry experience desirable; ability to communicate effectively in English; second language proficiency desirable; ability to handle cash and credit transactions
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, health insurance
