Position: Guest Service Agent
About: The Guest Service Agent role at Knott’s Berry Farm involves providing exceptional customer service by welcoming guests, assisting with check-in and check-out processes, and addressing guest inquiries and concerns. This position requires effective communication, adherence to safety standards, and efficient handling of transactions. The agent also promotes additional services like park tickets while ensuring guest satisfaction throughout their stay.
Requirements: High school diploma or GED required; valid Driver’s License; prefer one year experience in a multi-faceted guest service environment; strong written and verbal communication skills required; ability to work nights, weekends, and holiday periods; ability to pass a background check, including credit, criminal, DMV, previous employment, education, and personal references, if 18 years of age or older, per Company policy
Benefits: Employee discount on theme park tickets, Flexible work schedule, Opportunities for career growth, Health insurance, 401(k)
