Position: Guest Service Agent
About: Fairfield Inn by Marriott Laurel is seeking a Guest Service Agent to greet, register, and serve guests according to hotel standards. The role offers growth opportunities to advance to Front Desk Supervisor or Sales Coordinator positions. The focus includes welcoming guests, managing reservations, handling payments, addressing guest requests, and ensuring overall guest satisfaction. The work environment may involve holidays, weekends, and varied shifts, requiring physical activities like standing, walking, and lifting.
Requirements: High school diploma or equivalent preferred; previous customer service experience or equivalent training required; knowledge of PMS systems preferred
Benefits: Competitive wages for full-time and part-time opportunities, Medical, Dental, and Vision Health Insurance, Paid Time Off, 401k Company Match, Daily Pay, Free Basic Life Insurance, 24/7 access to TELUS Health, a confidential work-life resource, Travel Discounts, Commuter Transit and Commuter Parking Benefits, Employee Assistance and Wellness Program, Educational/Professional Development, Referral Bonus Program
