Position: Guest Service Agent
About: Hilton Garden Inn Pittsburgh University Place is looking for a Guest Service Agent to greet, register, and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. The role offers potential growth paths to Front Desk Supervisor, Sales Coordinator, Front Office Manager, or Sales Manager. The focus includes welcoming and assisting guests, handling reservations and payments, responding to requests and complaints, ensuring guest satisfaction, and adhering to sustainability practices and safety standards.
Requirements: High school diploma or equivalent preferred; previous customer service experience or equivalent training required; knowledge of PMS systems preferred.
Benefits: equal-opportunity employer
