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Guest Relations and Concierge Manager at Fairmont Washington, D.C.

Permanent-Employment, Full-Time Silver Spring, MD Fairmont Washington, D.C.

Position: Guest Relations and Concierge Manager

About: Accor, a global hospitality company, is seeking a Guest Relations & Concierge Manager in Washington, DC. This position offers the opportunity to ensure the highest level of guest service for VIP and ALL Members within a dynamic hospitality environment.

Requirements: Minimum 2 years’ previous management experience in Front Office operations; exceptional interpersonal and organizational skills; knowledge of computerized Front Office systems such as Opera Cloud, Alice, Kipsu; computer proficiency in a Windows environment (Word, Excel, PowerPoint); enthusiastic team player with strong self-initiative; strong guest service orientation and training skills background; highly organized, results-oriented with the ability to be flexible and work well under pressure; ability to work independently and prioritize responsibilities

Benefits: Competitive Salary, Paid Time Off, Medical, Dental and Vision Insurance, 401K, Employee benefit card offering discounted rates in Accor worldwide, Learning programs through our Academies, Opportunity to develop talent and grow within the company, Ability to make a difference through Corporate Social Responsibility activities

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