Position: Guest Relations and Concierge Manager
About: Accor, a leading hospitality company, is seeking a Guest Relations & Concierge Manager in Washington, DC, USA. This full-time position falls under the Rooms category and offers permanent employment.
Requirements: High school diploma or equivalent required; minimum 2 years’ previous management experience in Front Office operations; exceptional interpersonal and organizational skills; written and verbal communication skills; knowledge of computerized Front Office systems required with emphasis in Opera Cloud, Alice, Kipsu; computer proficiency in a Windows environment (Word, Excel, PowerPoint); enthusiastic team player with strong self-initiative; strong guest service orientation and training skills background required; highly organized, results-oriented with the ability to be flexible and work well under pressure; ability to work independently and prioritize responsibilities
Benefits: competitive salary, paid time off, medical, dental and vision insurance, 401K, employee benefit card offering discounted rates in Accor worldwide, learning programs through our Academies, opportunity to develop talent and grow within the company, ability to make a difference through Corporate Social Responsibility activities, health insurance, flexible work schedule conducive to work-life balance, comprehensive training programs, employee discounts on food and beverages
