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Guest Experience Specialist - ORF at Signature Aviation

Norfolk, VA Signature Aviation

Position: Guest Experience Specialist – ORF

About: Signature Aviation is the world’s largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.

Requirements: High School Diploma or General Education Degree (GED); At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred; Must possess a valid state driver’s license; Minimum of 18 years of age; Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company’s applicable insurance policies; Must be legally authorized to work in the jurisdiction of employment; Must be able to exercise good judgment and follow directions/directives from supervisor/management; Additional essential knowledge and skills: Hospitality Skills, Language Skills, Math Skills, Communication Skills, Critical Thinking / Reasoning Ability, Interpersonal Skills, Multitasking, Computer Skills

Benefits: Medical/prescription drug, dental, and vision Insurance, Health Savings Account, Flexible Spending Accounts, Life Insurance, Disability Insurance, 401(k), Critical Illness, Hospital Indemnity and Accident Insurance, Identity Theft and Legal Services, Paid time off, Paid Maternity Leave, Tuition reimbursement, Training and Development, Employee Assistance Program (EAP) & Perks

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