Position: Guest Experience Shift Lead
About: Join Merlin Entertainments as a Guest Experience Shift Lead and be part of a team dedicated to creating magical and world-class guest experiences every day. This role involves leading the charge in ensuring smooth operations across various departments and inspiring front-line staff to deliver exceptional customer service. The company is committed to upholding core values known as The Merlin Way in all interactions and experiences provided to guests and team members alike.
Requirements: High school diploma or equivalent required; experience in managing or leading teams is a plus; strong communication and leadership skills; passion for exceptional guest experiences; commitment to health, safety, and teamwork
Benefits: health insurance, dental insurance, paid time off, 401(k) with company matching contributions, tuition reimbursement programs, numerous learning and advancement opportunities
