Position: Guest Experience Lead
About: Join Merlin Entertainments as a Guest Experience Shift Lead! Our goal is to make every guest’s visit magical and memorable, embodying The Merlin Way in all we do. As a Guest Experience Shift Lead, you will ensure smooth operations and exceptional service, supporting the attraction’s team.
Requirements: High school diploma or GED preferred; Previous customer service experience and a passion for engaging with children and families is a must; Ability to train and lead a team with a fun, outgoing approach; Excellent communication and motivational skills required; Must thrive in a fast-paced, multi-tasking environment and be open to working evenings, weekends, and holidays
Benefits: Vision, Medical, Dental, Paid Time Off, Retirement, Free entry for friends and family to our parks and attractions, Recognition Programs and Rewards, 401(k) Program, Tuition Reimbursement Programs, Numerous Learning and Advancement Opportunities
