Position: Guest Experience Agent
About: An upscale luxury resort seeking a detail-oriented and customer-focused Guest Experience Specialist to join their team. This role involves creating personalized itineraries, managing guest reservations for various amenities, and ensuring exceptional service in a high-end hospitality setting.
Requirements: High school diploma or equivalent required; 4-year college degree preferred with emphasis on foreign languages; previous work experience in high-paced operations and/or telemarketing inbound sales preferred; proficiency in computer software and applications preferred; strong communication skills in English; ability to provide intensive customer focus and maintain a professional presentation
Benefits: health insurance, 401(k)