Position: Gift/Coffee Shop Attendant/Barista
About: Find us in the heart of one of California’s most exciting cities, with easy access to cultural sites such as the Historic Old Town Pasadena, museums, restaurants, and the Rose Bowl Stadium. We offer 350 newly renovated guest rooms and 18 unique suites, all boasting our signature white Heavenly Bed with a pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly Bath. Our hotel offers Associates with many unique benefits such as discounted garage parking, discounted dry cleaning & laundry services and a free meal during each shift. We take pride in our community by volunteering as a group for Walks, Childrens Events as well as supporting our furry friends in the local pet rescues. Our CARE committee supports the Community, Associates and the Environment through active volunteering, holding creative & fun events and collecting donations. As a Hotel, we know that Everything Communicates, so taking care of our Associates is extremely important to us. Happy Associates make happy Guests and that is what it is all about! We look forward to you joining our fast pace, driven, big-little work family. Westin Pasadena One Team, One Goal!
Requirements: Maintain a clean and attractive shop for guests, while offering superior customer service. ; Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. ; Ensure all assigned inventory counts are accurate. ; Protect assets against losses and shoplifting. ; Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures. ; Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. ; Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction. ; Comply with attendance rules and be available to work on a regular basis. ; Perform any other job related duties as assigned. ; Mathematic proficiency required to handle cash. ; Requires knowledge of computer equipment or other technical devices and the ability to operate cash register. ; Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits: Vision, Medical, Dental, Life Insurance, Retirement, Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, Vacation, Sick, and Holiday programs, Pet insurance through the ASPCA, Wide array of coverage including Supplemental, Spousal and Child Life insurance, Short and Long-Term Disability plans, 401(k) Savings Plan with matching funds, Discounts through ‘YouDecide’ and Hotel Room Discount programs, Work today, get paid today with DailyPay, Equal opportunity employer evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics, Consideration for Employment in accordance with the Fair Chance Ordinances (Los Angeles County, San Francisco, and California) for Applicants with arrest or Conviction records
