Position: General Manager, Downtown
About: Cocoa Dolce, a retail lounge, is seeking a dedicated General Manager to lead the operations in alignment with the company’s principles, systems, and standards. The General Manager will be responsible for overseeing all aspects of lounge operations, fostering a positive team culture, and ensuring exceptional guest experiences to drive business growth and meet sales goals.
Requirements: Management experience in the hospitality industry; strong leadership and communication skills; ability to motivate and coach team members; excellent guest service and interpersonal skills; excellent organizational and time management skills; proficient in Microsoft Office and retail management software; a basic understanding of financial reports and budgets; ability to work in a fast-paced, dynamic environment; ability to manage multiple tasks simultaneously; ability to be self-motivated, a problem-solver, and take initiative; ability to be productive, punctual, reliable, and adaptable; excellent communication skills – verbal, written, and listening skills
Benefits: paid holidays, vacation time, medical insurance, dental insurance, vision insurance, 401k matching, generous discounts
