Position: Front Office Manager – The Davenport Grand Hotel
About: The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, WA, offering an exceptional work environment for those seeking a rewarding career in hospitality. Joining the team at The Davenport Grand Hotel means being part of an iconic property known for its elegant design, exceptional service, and commitment to excellence. The hotel provides a range of employment opportunities in various departments, emphasizing teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a sophisticated and upscale environment and be part of a team that delivers extraordinary service to guests, contributing to Spokane’s hospitality industry leadership.
Requirements: 2+ years of experience in hotel front desk management/supervisory operations or a related field; strong leadership and management skills; excellent communication and interpersonal skills; ability to read, write, and speak English fluently; proficiency in hotel management software and Microsoft Office; detail-oriented and able to multi-task effectively; customer service-oriented with a commitment to exceptional guest experiences; computer experience required, proficiency in Opera PMS, Micros & Microsoft Office; prior cash handling experience necessary; ability to work flexible hours, including weekends and holidays as needed
Benefits: Three Tiers of Medical Coverage, Dental & Vision Coverage, 24/7 Teledoc service, Free Maintenance Medications, Pet Insurance, Hotel Discounts, Tuition Reimbursement, Paid Time Off (vacation, sick, bereavement, and Holidays), 401K Match
