Position: FRONT OFFICE AGENT
About: Hyatt Regency Boston, located in the heart of Downtown Boston, is seeking a Front Desk Agent to join their team. The hotel offers a convenient location with easy access to entertainment, shopping, and cultural attractions, providing guests with a memorable experience.
Requirements: High school diploma or equivalent; at least 1 year prior experience in a hotel front desk, customer service, or related field; strong verbal and written communication skills with a friendly and professional demeanor; proficiency in using computer systems and hotel management software; ability to multitask, work under pressure, and adapt to a fast-paced environment; open availability to work flexible hours including evenings, weekends, and holidays; a commitment to delivering exceptional guest service and maintaining brand standards
Benefits: 12 Free room nights, Discounted and Friends & Family Room Rates, Medical, Prescription, Dental, and Vision Insurance (after 30 days of employment), Paid Vacation, Sick and New Child Leave, 9 Paid Personal Days, 401k with company match, Tuition Reimbursement, Wellbeing Benefits, Free meals in our employee cafeteria, Excellent training and career growth opportunities
