Position: Front Office Agent
About: SH Hotels & Resorts, a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group, is seeking a warm, welcoming, and articulate Front Office Agent to provide impeccable service to guests. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts has a caring and thoughtful culture focused on good-natured and informed service, guided by a mission-driven purpose.
Requirements: Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience; Ability to speak a secondary language is a plus; Experience in guest or customer service, a team player, hard worker, multi-tasker, and detail-oriented; Flexible and willing to meet the demands of a 24-hour operation
Benefits: Equal opportunity employer, Diverse and sustainable workforce, Empowered and inclusive culture