Position: Front of the House Manager
About: The Ritz-Carlton Denver, located at 1881 Curtis Street, Denver, Colorado, United States, 80202, is seeking a Front of House Manager to oversee functions such as Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants, and Learning Coaches, ensuring adherence to hotel standards and providing exceptional guest experiences.
Requirements: High school diploma or GED; 4 years experience in guest services, front desk, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in guest services, front desk, or related professional area. Ability to manage day-to-day operations, maintain guest satisfaction, and oversee staff effectively.
Benefits: bonus program, comprehensive health care benefits, 401(k) with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits
