Position: Front Desk Support Specialist
About: The Mercer Medicine clinic in Macon, GA is looking for a Front Desk Support Specialist to join their team. This role involves acting as a medical secretary/receptionist for the front desk at a multi-specialty practice, handling patient check-in and check-out, managing payments, appointment scheduling, and maintaining patient records.
Requirements: A high school diploma or GED is required; one year of healthcare office experience with knowledge of electronic medical records (EMR), preferably EMD and/or Athena; excellent customer service skills with a professional and friendly demeanor; flexibility and ability to adapt to change; composure and ability to seek help from supervisors when needed.
Benefits: comprehensive health insurance, generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, work-life balance schedules