Position: Front Desk Associate
About: Miracle-Ear, a leading provider of retail hearing solutions and part of the Amplifon group, is seeking dedicated Patient Care Coordinators to join its team. This role offers a purposeful opportunity to contribute to helping individuals rediscover the emotions of sound through exceptional customer care.
Requirements: High school diploma or equivalent; administrative, reception, or customer service background; experience in a healthcare setting preferred; 2+ years of administrative experience in a professional setting; 2+ years in a direct customer support role; 2+ years of experience with appointment setting and customer database management; comfortable handling inbound & outbound calls; motivated to help drive sales goals; proficient in Microsoft Office and Windows
Benefits: $17/hour + monthly bonus opportunity, work-life balance, hours are M-F, 8:30am-5pm, continuous training, development & support, health insurance – medical, dental, vision, life insurance, health savings account, 401k with employer match, paid time off, paid holidays, volunteer time off
