Position: Front Desk Associate
About: Miracle-Ear, a part of Amplifon and a leader in retail hearing solutions, is seeking dedicated Patient Care Coordinators/Front Desk Associates to join their team. This role offers the opportunity to work in a purpose-driven environment focused on helping people rediscover the emotions of sound. Miracle-Ear prioritizes continuous training and professional growth to empower its employees in delivering exceptional customer experiences and shaping the future of hearing care.
Requirements: High school diploma or equivalent; administrative, reception, or customer service background; preferred experience in a healthcare setting; 2+ years of administrative experience in a professional setting; 2+ years in a direct customer support role; 2+ years of experience with appointment setting and customer database management; comfortable with handling inbound & outbound calls; motivated to drive sales goals; proficient in Microsoft Office and Windows
Benefits: $18/hour + monthly bonus opportunity, Work-life balance, Monday-Friday, 8:30 am-5:00 pm, Continuous training, development & support, Health Insurance – Medical, Dental, Vision, Life insurance, Health Savings Account, 401K with employer match, Paid Time Off, Paid Holidays, Volunteer Time Off
