Position: Front Desk Agent- Westin Hotel & Spa
About: Highgate Hotels is a leading real estate investment and hospitality management company with a strong presence in major U.S. gateway cities and a growing footprint in the Caribbean and Latin America. The company focuses on developing diverse lifestyle hotel brands, legacy brands, and independent hotels and resorts.
Requirements: College course work in related field helpful; Experience in a hotel or a related field preferred; High School diploma or equivalent required; Computer experience required; Customer Services experience preferred; Maintain a warm and friendly demeanor at all times; Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner; Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests; Must be able to multitask and prioritize departmental functions to meet deadlines; Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Benefits: 401(k) retirement plan, Health insurance, Career development opportunities, Employee discounts on accommodation, Flexible work schedule
