Position: Front Desk Agent- Steady Extra (Paris LV)
About: As a Front Desk agent, you will be responsible for completing arrival and departure transactions for guests checking in and out of the hotel in person, electronically, via phone calls or at kiosk stations. Front desk agents are resources for all guest questions, providing services with an upbeat and positive attitude and are the first line of defense when resolving guest complaints. They greet guests in the hotel lobby and assist guests to successfully check-in, check out, and make duplicate keys using kiosks.
Requirements: Strong Interpersonal and communication skills; Proficient in a second language would be beneficial; Self-starter with strong problem-solving ability; One year experience in front desk or guest service field; 6 months experience in basic computer knowledge; team player; Excellent oral and written communication in English; Heavy telephone volume; must be able to tolerate secondary smoke; Close-knit environment, with constant co-worker involvement; Must be able to complete several tasks at once with accuracy; Must be able to stand or walk for the entire shift (an average 8-hour shift); Ability to perform reaching, stooping and /or crouching motions repeatedly; Must be able to communicate verbally; Must be able to stand and walk for extended periods of time; Must be able to lift 25lbs.
Benefits: Competitive salary, Health insurance, Paid time off, Employee discounts, Career advancement opportunities
