Position: Front Desk Agent at The Ritz-Carton, Chicago
About: Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop WaterTower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. The hotel offers a spa, rooftop lounge, locally inspired restaurant, indoor lap pool, and spacious accommodations overlooking the city.
Requirements: Education/Formal Training: High School diploma or equivalent; Experience: Ideal candidate will have at least 6 months of experience in a hotel environment as a Front Desk Agent or similar role; Knowledge/Skills: Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Benefits: Marriott Discount, Sage Hotel Discounts Across the US, Medical, Vision, & Dental Insurance, Vacation and Sick Time, Paid Holidays, 401K program with a company match, Referral Bonus Eligible
