Position: Front Desk Agent
About: The Front Desk Agent is responsible for greeting and registering guests, providing exceptional customer service, and managing guest accounts during check-in and check-out. The ideal candidate will be detail-oriented, possess strong conflict-management skills, and excel in decision-making to ensure a seamless guest experience.
Requirements: High school diploma or equivalent preferred; strong interpersonal and communication skills; ability to handle and resolve guest complaints or concerns in a professional manner; detail-oriented with the ability to multitask in a fast-paced environment; previous experience in customer service or hospitality preferred; proficiency in using hotel management systems or reservation software is a plus; must be able to legally work in the USA
Benefits: Aaffordable Health and Dental Insurance, On-site Medical Center, Competitive Compensation, Holiday Pay, Paid Vacation and Personal Days, Tuition Reimbursement and Higher Education Scholarships, 401(k) Retirement Savings Plan, Childcare Financial Assistance, Hospitality and Dining Discounts, Access to our Family Outreach Center, Excellent Career Growth Opportunities, And much more
