Position: Front Desk Agent
About: Highgate Hotels is a premier real estate investment and hospitality management company with a dominant presence in U.S. gateway markets and a rapidly expanding global portfolio. The company provides expert guidance in all stages of the hospitality property cycle and has a trusted executive team. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. The Front Office Agent position is available at Holiday Inn Express Norman, located at 2500 Conference Dr. in Norman, OK 73069, responsible for providing attentive and efficient service to guests during their stay.
Requirements: High School diploma or equivalent required; College course work in a related field helpful; Experience in a hotel or related field preferred; Computer experience required; Customer Services experience preferred; Warm and friendly demeanor; Effective verbal and written communication skills; Ability to multitask and prioritize; Approachable and service-oriented; Compliance with hotel standards; Problem-solving skills; Ability to maintain confidentiality; Initiative in anticipating guest needs; Cross-training capability
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance
