Position: Front Desk Agent
About: A luxury hotel seeking a Front Desk Agent to be the first point of contact for guests, delivering exceptional service with a personalized touch, ensuring seamless check-in/check-out, managing reservations, offering bespoke concierge services, and providing information on the hotel and local attractions. The role reflects luxury and sophistication, aiming for a memorable guest experience.
Requirements: Highly recommended hotel background; exceptional interpersonal and communication skills; strong organizational skills with attention to detail; ability to multitask while maintaining composure; proficiency in hotel management software and office applications; in-depth knowledge of local area attractions and amenities; previous experience in luxury hospitality preferred; flexibility to work various shifts including evenings, weekends, and holidays.
Benefits: Employee discount on food and beverages, 401(k), Flexible work schedule conducive to work-life balance, Comprehensive health insurance