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Front Desk Agent at Hotel Granduca Houston

Holiday-Work, Full-Time Houston, TX Hotel Granduca Houston

Position: Front Desk Agent

About: A luxury hotel seeking a Front Desk Agent to be the first point of contact for guests, delivering exceptional service with a personalized touch, ensuring seamless check-in/check-out, managing reservations, offering bespoke concierge services, and providing information on the hotel and local attractions. The role reflects luxury and sophistication, aiming for a memorable guest experience.

Requirements: Highly recommended hotel background; exceptional interpersonal and communication skills; strong organizational skills with attention to detail; ability to multitask while maintaining composure; proficiency in hotel management software and office applications; in-depth knowledge of local area attractions and amenities; previous experience in luxury hospitality preferred; flexibility to work various shifts including evenings, weekends, and holidays.

Benefits: Employee discount on food and beverages, 401(k), Flexible work schedule conducive to work-life balance, Comprehensive health insurance

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