Position: Front Desk Agent
About: The Front Desk Agent role at Stratton Mountain Resort involves providing a warm and welcoming experience for guests by managing check-ins, inquiries, and ensuring exceptional customer service. This year-round position offers competitive pay and various employee perks for career advancement opportunities. The position is located at Stratton Mountain Resort in Stratton Mountain, VT, a bold mountain community cultivating extraordinary experiences.
Requirements: Education: High school diploma or equivalent required; Experience: Previous customer service experience preferred; Must be 18 years of age or older; Strong computer skills; Excellent communication skills; Ability to multitask and delegate tasks as needed
Benefits: Alterra Mountain Company Employee Pass – free lift access & discounts at Alterra resorts, Free or discounted multi-resort dependent season passes, Free or discounted IKON pass, Discounted golf & fitness center memberships, Employee childcare rates & discounted seasonal programs, Retail & F&B discounts, Friends & family tickets, Onsite medical clinic, Medical, dental, vision, life, disability, EAP, HSAs, & FSAs, 401(k) plan with company match, Discounted tuition plan, Paid parental leave, Paid sick time, FTO, Vacation
