Position: Front Desk
About: The establishment is a hotel located in an urban area, looking to hire a Supervisor under the oversight of the General Manager. The Supervisor will primarily oversee Guest Service Representatives responsible for guest registration, service, and account settlements. The role involves maintaining a high level of customer service, professionalism, and confidentiality while ensuring guest satisfaction and maximizing revenue and occupancy levels.
Requirements: High school diploma or equivalent; positive and upbeat personality with a desire for outstanding customer service; ability to maintain professionalism and confidentiality; strong multitasking, problem-solving, and communication skills; knowledge of security, safety, and hotel procedures; proficiency in using computer systems and office equipment
Benefits: employee discount on food and beverages, flexible work schedule, comprehensive health insurance
