Position: Field Operations Manager (Columbus, OH)
About: When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand, we got you! The Field Operations Manager role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth, and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy’s values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience.
Requirements: Bachelor’s degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field, preferred; minimum 5 years’ experience with increasing responsibility in operations management, including P&L management of multi-unit operations; strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas; ability to lead, influence, and develop organizational capability as well as achieve results with a diverse group of stakeholders; builds strong relationships with teams across the organization to better establish strong lines of communication; strong organizational skills, with the ability to balance relevant priorities; ability to translate and adapt numerical/financial information into actionable insights
Benefits: 401(k) match, parental leave, free EAP sessions, company 401k match and other great offerings, flexible work schedule conducive to work-life balance
