Position: Field Marketing Manager – North America
About: Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes rely on Front to deliver game-changing service that wins and retains customers for life. Front has received numerous Great Place to Work accolades, including Y Combinator’s list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine’s 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
Requirements: 3+ years experience in B2B field marketing or event marketing; Experience planning and executing in-person and virtual events; Experience with a variety of marketing channels and tactics to drive attendance and engagement; Proven track record of partnering with sales leaders and teams to hit pipeline targets; Excellent interpersonal and communication skills; Strong project management skills with the ability to manage multiple priorities and deadlines; Willingness to travel; Experience with and passion for the customer experience software space; Proficiency with Marketing Technology including Hubspot, Salesforce, and event platforms
Benefits: Competitive salary, Equity in the company, Great workplace culture, Opportunity for growth, Health and wellness benefits
