Position: F&B Supervisor – Food Bazaar
About: The Food and Beverage Supervisor position at Wind Creek Chicago Southland offers a unique opportunity to be part of a fast-growing casino resort brand, providing world-class gaming experiences and exceptional service to guests. As a member of the team, you will play a crucial role in ensuring top-notch food and beverage service, implementing cost control procedures, and fostering a positive work environment for employees.
Requirements: High School diploma or GED required; Associate’s Degree in a Related field, Two (2) years’ Food and/or Beverage Supervisory experience, One (1) year experience as a Dual-Rate Supervisor in a Wind Creek Hospitality F&B Department, Two (2) years’ experience in the hiring position’s Department; Must be twenty-one (21) years of age or older; Experience in multi-shift, complex organizations; Problem-solving and decision-making ability; Must have extensive knowledge of food products and service techniques; Must be familiar with financial data and cost control techniques; Excellent interpersonal, customer service, communication, team-building, and problem-solving skills are required; Ability to coordinate multiple tasks at once with minimal direction; Ability to compile, compute, and analyze pertinent data needed for reports; Ability to work with computer-based time and attendance, and/or client-booking systems, as well as the Micros Point of Sale system; Must be able to lift and carry up to forty (40) pounds; must be able to work independently and as part of a team; Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment; Ability to adequately and successfully perform all aspects of this position; Must possess a high level of maturity, dependability, and punctuality; Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats; Must successfully pass a job interview, including a guest service audition; Must complete Responsible Vendor Alcoholic Beverage Service and BASSET training; Must complete ServeSafe Sanitation training; Willing to work odd and irregular hours; Must be able to maneuver to all areas of assigned outlets, including all food and beverage service areas; Must be able to respond calmly and make rational decisions when handling guest and employee conflicts; Willing to travel and participate in training as recommended or required; Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
