Position: Executive Housekeeper
About: A large, formal, and multi-staffed residence near the Nob Hill neighborhood is seeking a Head Housekeeper to oversee and work alongside a team of two housekeepers. The ideal candidate will have extensive experience in high-end, multi-staffed homes and a deep understanding of formal household care, cleaning protocols, and laundry management. This is a hands-on role that requires strong leadership while maintaining a respectful and collaborative team environment. The Head Housekeeper will be responsible for housekeeping operations, personal and household laundry, maintaining fine furnishings and antiques, and assisting with meal preparation and service. This is a full-time, Monday-Friday position with varying schedules based on the principal’s presence in residence and occasional overtime requirements. The principal values longevity, consistency, and discretion.
Requirements: Fluent in English; exceptional communication skills (written, verbal, phone, and email); excellent references required from both current and previous employers; 5-7+ years of experience in a similar role within a large, high-end, and multi-staffed private home; works with the utmost discretion and confidentiality at all times while demonstrating integrity and strong ethics; poised, professional, and respectful in both mindset and manner demonstrating high emotional intelligence; robust understanding of formal household protocol and exceptional attention to detail to maintain high standards of cleanliness and organization; expertise in cleaning and caring for special fabrics, carpets, antiques, and delicate surfaces; adaptability and willing to learn standing operating procedures; ability to work in a structured household, respecting existing systems and processes without making immediate changes; strong leadership and teamwork skills, with the ability to oversee and work alongside a housekeeping team; hands-on and proactive approach, willing to actively participate in cleaning tasks and lead by example; able to see jobs through to completion with personal accountability and a no task is too big or too small mindset; basic cooking skills (e.g., roasting a chicken, making soup, heating and serving simple meals); proficiency in formal table service, including knowledge of proper table settings, fine linens, and China care; experience coordinating with catering staff for occasional events; comfortable with pet care, occasionally feeding and caring for three small dogs; comfortable with overtime and holiday work, especially during peak family gatherings; willing to wear provided uniform; valid Driver’s License a PLUS; authorized to work within the United States without sponsorship or restrictions.
