Position: Executive Director Sales Communication Center
About: Atlantis Paradise Island, a lush oceanside resort located on Paradise Island in the Bahamas, is a dynamic destination offering bold multimillion-dollar renovations, exciting partnerships, and reimagined guest experiences. The resort is deeply rooted in Bahamian culture and showcases the spirit of its team members. Atlantis boasts immersive programming that connects guests to the rich history, art, people, food, and festivities of the Bahamas while emphasizing sustainability and environmental conservation. Home to Aquaventure, one of the world’s largest waterparks, and the largest open-air marine habitat globally, Atlantis provides guests with a unique and unforgettable experience.
Requirements: 10-12 years of contact center industry experience operating a high-volume contact center; 8-10 years performing as a Sr. Contact Center Manager; Comprehensive knowledge of multi-channel contact center operations, continuous improvement concepts, procedures, processes, best practices, and industry trends
Benefits: health insurance, dental insurance, 401(k), flexible work schedule, employee discount on resort amenities
