Position: Executive Casino Host-Asian Market
About: Penn National Gaming – Penn Entertainment, Inc., a leading casino entertainment company, is seeking a dynamic individual to join their team as a Guest Relations Specialist. This role involves resolving guest opportunities, conflicts, and complaints in a fair and equitable manner, developing relationships with VIP players at the casino, and collaborating with various departments including Executive, Customer Service, Salesforce, and Business Services.
Requirements: Fluent in Cantonese or Mandarin required; experience in guest relations preferred