Position: Event Services Coordinator
About: As a Part-Time Event Services Coordinator, you will support the Services Team by handling daily administrative and clerical duties while also facilitating event execution. You will engage with first-time and repeat Guests who have a stay or event activation in any one of our Resorts, Convention Centers, Theme Parks, ESPN Wide World of Sports, Water Parks, Disney Springs, and/or other event venues. Collaboration, organization, communication, and the ability to multi-task are keys to success on this high-volume, fast-paced Team. Partners include, but are not limited to, Disney Imagination Campus, Resort Sales, Sports Sales, Group Reservations, Sports Travel, Resort Operations, Park & Resort Event Operations, Sports Operations, Disney Event Group, Encore, Group System Support, Transportation, and Security.
Requirements: Passion for delivering outstanding Guest Service, and at least 6 months of work experience in responding to and resolving complicated guest inquiries and issues; Knowledge of Group Markets, Catering/Banquets, Conventions, Resorts Rooms, and Events; Flexibility in scheduling and availability to work nights, weekends, and holidays based on event schedules and needs; Attention to detail and prioritization skills in handling many requests at the same time; Ability to work independently and collaborate with the team to improve efficiency, knowledge-share, problem-solve, and maintain close partnerships with cross-functional teams; Computer proficiency within a Windows environment; Eagerness to learn new and evolving software applications
Benefits: Health insurance, Savings benefits, Educational opportunities, Special extras, Rewards package
