Position: Event Operations Manager, Audio Visual – Loews Kansas City
About: Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue. Key responsibilities include operations management, customer service, and people development & training. The work environment is hotel-based with varying working conditions.
Requirements: High School Diploma is required; Bachelor’s degree is preferred; 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience; Experience leading workflow and team members; Working knowledge of audio visual equipment in a live show environment; Proficiency with the use of computer hardware and software; Effective leadership abilities and customer satisfaction focus.
Benefits: 401(k), health insurance, flexible work schedule, employee discount on food and beverages, comprehensive training opportunities
