Position: Event Coordinator job
About: The MCR Universal Role Standards focus on providing clean, friendly, well-organized, and safe hotels for guests. Areas of excellence include happy guests, spotless cleanliness, product consistency and quality, and teamwork. Duties and expectations encompass guest relations, name use, guest satisfaction, recovery, hotel knowledge, events awareness, technology understanding, phone etiquette, teamwork, communication, a can-do attitude, and collaboration. The Sales + Service Coordinator at Hyatt Regency O’Hare Chicago plays a crucial role in the Events team’s success, connecting meaningfully with clients. Responsibilities involve responding to inquiries, blocking groups, giving tours, preparing events, managing groups and billing, providing sales support, and more. Qualifications include a positive attitude, sales experience, strong communication skills, ability to work independently, attention to detail, and organizational skills. Physical demands include standing, operating computers, walking for tours, and moderate noise levels. Our company, MCR, is the 3rd-largest hotel owner-operator in the US with a $5.0 billion portfolio of 148 hotels in 37 states and 106 cities under various brands. Benefits include hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement, health, dental, and vision insurance available after 30 days for full-time employees.
Requirements: Must have a positive attitude and willingness to learn; sales experience in hospitality or related field; highly developed verbal and written communication skills; ability to influence, negotiate, provide friendly service, and possess professional selling skills; ability to work independently, manage multiple tasks, pay attention to detail, meet deadlines, and demonstrate strong organization and presentation skills.
Benefits: hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement, health insurance, dental insurance, vision insurance
