Position: Event Air Manager
About: ITA Group is an employee-owned engagement and loyalty company based in West Des Moines, IA. They provide data-driven solutions to motivate and inspire employees, partners, and customers, focusing on creating engaging experiences.
Requirements: Travel degree preferred, not required; minimum five years air ticketing experience preferred; domestic and international air knowledge; general geography and booking knowledge for personal extension travel requests; ability to understand and apply airfare rules and airline contracts; ability to interact professionally with internal and external customers; strong problem-solving skills; monitoring and managing spend to budget; ability to work independently and as part of a team; strong organization and time management skills; availability to work extended/flexed hours on weekdays and weekends; excellent written and verbal communication skills; working knowledge of airline reservation systems and Microsoft Office; customer service experience in a service-related industry preferred; ability to listen, understand, and respond to customers’ needs promptly; ability to work as needed to meet deadlines.
Benefits: health, dental, and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards
