Position: Engagement Center Rep/Scheduler
About: Powers Health is hiring an Engagement Center Rep/Scheduler. This full-time position with benefits includes answering incoming calls from patients, scheduling appointments, and ensuring accurate patient information is collected to facilitate the pre-registration process. The company values providing exceptional customer service to achieve quality and performance standards in a fast-paced environment.
Requirements: Completion of High School diploma or GED; 1 or more related years’ experience with medical terminology and/or call center environment; Knowledge of health insurance required, managed care preferred; Strong customer service skills, professional telephone etiquette, active listening skills, and empathy toward others; Working knowledge of computers, internet access, and ability to navigate within automated systems and software applications; Ability to maintain confidentiality of sensitive information; Bilingual Spanish preferred
Benefits: Medical, dental and vision coverage, Wellness program, including free screenings, Healthcare and Dependent Care Spending Accounts (HSA), Retirement savings plan, Life insurance, Disability income protection, Employee Assistance Program (EAP), Fitness center discount program, Tuition assistance and career development, Paid Time Off (PTO), Reward and recognition programs
