Position: Drink Runner
About: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: You are the expert on making sure our drinks look amazing and arrive to our Guests in a timely manner. While not running drinks, you keep service stations full stocked, cleaned and ready for use, and provide the necessary support to ensure fast, friendly and accommodating service.
Requirements: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun; Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action; Creates a warm, fun atmosphere for Guests and Team Members; Adheres to company’s sanitation procedures; Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests; Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager; Responsible for making and delivering Non-Alcoholic drinks to Guests; Ensures all drinks are properly garnished and delivers trays to designated tables, as well as other sections in the restaurant, as needed; Follows all tray procedures to minimize loss and ensure drinks are delivered timely and correctly; Assists in clearing away dishes and glassware, and refilling beverages as needed; Assists in bussing and resetting tables as needed. Restocks and prepares supplies for shift change and or close; Assists in ongoing Guest satisfaction by checking back after delivery of drinks and responding to Guest needs in a timely manner; Assists with greeting newly seated Guests in a friendly and timely manner; Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation; Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy; Assists other Team Members as needed or as business dictates; Keeps station clean, sets up and takes down station tables appropriately; Assists in party set up and breakdown; Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness; Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience; Must be able to read and communicate in English; Listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team Members; Dressed in proper dress code requirements, looking neat, clean and professional at all times; Must be at least 18 years of age
Benefits: Health insurance, Dental insurance, 401(k), Vision insurance, Flexible schedule
