Position: Director of Event Technology II – Hotel Cleveland
About: The Director, Event Technology II at Encore is responsible for leading a successful sales and operations team to achieve revenue and profitability goals at assigned locations. This role involves ensuring World-Class service delivery, maintaining relationships with key venue personnel to enhance business relationships, promoting high performance and continuous improvement in the team, and managing venues with revenue ranging from $1M to $8M.
Requirements: Bachelor’s degree preferred or equivalent experience; 5+ years of audio-visual experience; 3+ years of operations supervisory/management experience; 3+ years of customer service or hospitality experience; Sales experience is a plus; Working knowledge of audio-visual equipment in a live show environment; Ops 200 & Leadership 200 Certification; Proficiency with computer hardware and software; Effective leadership abilities with a focus on customer satisfaction and people development; Valid driver’s license required for team members who may operate Company vehicles.
Benefits: health insurance, 401(k)
