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Director of Event Technology I - Detroit at Encore Global

Full-time Detroit, MI Encore Global

Position: Director of Event Technology I – Detroit

About: The Director, Event Technology I is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability, and continuous improvement in the team and fosters a collaborative environment. This role will manage less than two Full-time team members, venue revenue less than $3M and report to an Area Director, Venues, Regional Director, Venues, or RVP, Venues.

Requirements: Bachelor’s degree is preferred or equivalent experience; 3+ years of audiovisual experience; 1+ years of supervisory experience; 2+ years of customer service or hospitality experience is preferred; Sales experience is a plus; Working knowledge of audiovisual equipment in a live show environment; Must be able to successfully complete Level 3 Skills training; Proficiency with the use of computer hardware; Proficiency with computer software and programs, including the Internet and Microsoft Office; Effective leadership abilities and customer satisfaction focus; A valid driver’s license is required for team members who may operate Company vehicles.

Benefits: Employee discount on food and beverages, 401(k) retirement savings plan, Flexible work schedule conducive to work-life balance, Comprehensive health insurance