Position: Customer Support Representative
About: Affirma’s Customer Service operation provides critical support to customers regarding inquiries related to their loans, guiding them through payment options, account details, and solutions for financial challenges. The team ensures a seamless customer experience by delivering clear and empathetic communication while helping individuals manage their financial health effectively.
Requirements: Minimum 2 years experience in Customer Service; Comfortable responding to inquiries and requests; Patience and Empathy; Strong Communicator; Attention to detail; Highly motivated, Self-starter
Benefits: health insurance, 401(k)
